Support
Frequently Asked Questions
Are these the exact products used in the salon?+
Yes. Everything in the shop is a product our stylists use during appointments, ordered through our professional wholesale supplier.
How do I place an order?+
Add items to your cart, then reach out via the Contact page — call, text, or email — and we'll confirm pricing, payment, and pickup or delivery. Online checkout is coming soon.
Can I pick up my order in-salon?+
Yes, in-salon pickup is available at no charge — just mention it when you place your order.
Do you ship outside the local area?+
We ship across Canada, with free shipping on orders over $50 CAD.
Do you ship to the U.S. or internationally?+
Not at this time — we currently accept and ship orders within Canada only.
What currency are prices shown in?+
All prices on this site are listed in Canadian dollars (CAD).
What if a product isn't right for my hair type?+
Ask your stylist at your next visit, or reach out via Contact — we're happy to help you pick the right formula.